Privacy policy
Privacy policy
Privacy policy
Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This only applies to the extent that no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server-Logfiles
You can visit our websites without providing any personal information.
Every time you access our website, usage data is transmitted to us or our web host/IT service provider by your Internet browser and stored in log data (so-called "Cookie Records"). server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 Abs. 1 bed. f GDPR on the basis of our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offering.
Contact
Person in charge
Contact us on request. The person responsible for data processing is: Next Chapter GmbH, Mühlenweg 4, 35510 Butzbach Germany, info@gamewarez.de
Unsolicited contact of the customer by e-mail
If you contact us on your own initiative by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent provided by you. The purpose of data processing is to process and respond to your contact request.
If the establishment of contact for the implementation of pre-contractual measures (e.g. Advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Abs. 1 bed. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Abs. 1 bed. f GDPR on the basis of our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this request based on Art. 6 Abs. 1 bed. f GDPR to object to the processing of personal data concerning you.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact.
If the establishment of contact for the implementation of pre-contractual measures (e.g. Advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Abs. 1 bed. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Abs. 1 bed. f GDPR on the basis of our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this request based on Art. 6 Abs. 1 bed. f GDPR to object to the processing of personal data concerning you.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer Account Orders
Account
When you open a customer account, we collect your personal data to the extent specified therein. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 Abs. 1 bed. a GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal. Your customer account will then be deleted.
Collection, processing and disclosure of personal data for orders
When placing an order, we collect and process your personal data only insofar as this is necessary for the fulfilment and processing of your order as well as for the processing of your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide this means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Abs. 1 bed. b GDPR and is necessary for the performance of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transfer is limited to a minimum.
Reviews Advertising
Data collection when writing a comment or review
When commenting/rating an article or a contribution, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The purpose of the processing is to enable commenting/rating and to display comments/ratings.
By submitting the comment/rating, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Abs. 1 bed. a GDPR with your consent. You may withdraw consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal. Your personal data will then be deleted.
When your comment/review is published, only the email address you provided will be published.
Use of e-mail address to send newsletters
We will use your e-mail address exclusively for our own advertising purposes to send the newsletter, regardless of the execution of the contract, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 Abs. 1 bed. a GDPR with your consent. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Your data will be passed on to a service provider for e-mail marketing as part of order processing. It will not be passed on to other third parties.
Enterprise resource planning
Use of an external merchandise management system
We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected as part of the order will be transmitted to Xentral ERP Software GmbH, Fuggerstraße 11, 86150 Augsburg, Germany.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 Abs. 1 bed. b GDPR.
Payment Service Provider Credit Report
How to Use Klarna Payment Options
On our website, we use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"). With the selection and use of payment via Klarna, the data required for payment processing will be transmitted to Klarna in order to be able to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 Abs. 1 bed. b GDPR.
Cookies may be stored to enable your browser to be recognized. The resulting data processing is carried out on the basis of Art. 6 Abs. 1 bed. f GDPR on the basis of our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.
"Pay Later" (invoice), "Pay Now" (payment by direct debit), "Financing" (installment purchase)
In the case of individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit), "Financing" (instalment purchase), Klarna reserves the right to cancel any payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit), "Financing" (instalment purchase). obtain a credit report on the basis of mathematical-statistical methods using credit agencies.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, e-mail address, IP address as well as data in connection with the order, to a credit agency for the purpose of identity and creditworthiness checks and uses the information received about the statistical probability of a payment default for a balanced decision on the reasoning, Performance or termination of the contractual relationship. The credit report may contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes address data, among other things. Your interests worthy of protection will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 Abs. 1 bed. f GDPR on the basis of our overriding legitimate interest in protecting against non-payment if Klarna makes an advance payment. You have the right to object at any time for reasons arising from your particular situation on the basis of Art. 6 Abs. 1 bed. f GDPR to object to the processing of personal data concerning you by notifying Klarna. The Provision of the data is necessary for the conclusion of the contract with the payment method of your choice. Failure to provide this will mean that the contract cannot be concluded with the payment method you have chosen.
For more information, in particular which credit agencies Klarna shares your personal data with, please visit
For general information about Klarna, please visit: Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.
How to use SOFORT
We use the payment service provider SOFORT GmbH, (Theresienhöhe 12, 80339 Munich, Germany; "IMMEDIATELY"). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The purpose of data processing is to be able to offer you various payment methods by processing payments via the payment service provider SOFORT. If you have chosen the payment option, the data required for payment processing will be transmitted to SOFORT. This data processing is carried out on the basis of Art. 6 Abs. 1 bed. b GDPR. Further information on data processing when using the payment service provider SOFORT can be found at https://www.sofort.com/1.0/shared/content/legal/terms/de-DE/SOFORT/ and
Disclosure of personal data to third parties
We may process your personal data in accordance with the law. to the following companies/categories of persons:
Tax, Audit, Other Authorities
External service providers and professional advisors such as lawyers, auditors, accountants, credit bureaus, debt collection service providers, postal / shipping service providers, freight forwarders e.g. UPS, DHL, Deutsche Post
Zahlungsanbieter wie z.B. PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg; Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Schweden, (Amazon Pay) Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxemburg; (Apple Pay) Apple Distribution International, Hollyhill Industrial Estate, Hollyhill Cork, Irland; Shopify Payments, 126 York Street, Suite 200, Ottawa, ON, Kanada, K1N 5T5; Google Pay (Europe), Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
E-Commerce Plattform Shopify
To operate our online shop, we use Shopify, a service provided by Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. This service provides an e-commerce platform through which we offer our goods for sale. The data transmitted as part of your order is stored on a Shopify server.
Shopify has specifically designed its infrastructure to be GDPR compliant for cross-border data transfers. Europeans' personal data is first received and processed at Shopify's EU headquarters in Ireland and then transferred to the parent company in Canada.
When information is transferred from there to processors based in other countries, such as the United States, this is done in accordance with the export requirements of the Canadian Data Protection Act recognized by the European Commission. In addition, personal data may be stored within a group of companies (e.g. between Shopify Inc.) be transferred. Canada and Shopify in the United States, if these companies have internal privacy policies (so-called "Cookie Policy"). Binding Corporate Rules (BCR)) approved by the European Data Protection Authority (located here in Ireland) (Article 47 GDPR).
Finally, data transferred from Shopify Canada to the United States is encrypted in transit and at rest. This means that they cannot be easily dismantled. For more information, see
The legal basis for the transfer of data to third parties for the purpose of contract processing or for billing purposes is Art. 6 Abs. 1 bed. b GDPR and, for disclosure in the context of cases prescribed by law, Art. 6 Abs. 1 bed. c GDPR.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or browser. stored by the Internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows the browser to be uniquely identified when the website is called up again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.
You can find out how to manage (including disable) cookies on the main browsers by clicking on the links below:
Chrome:
Microsoft Edge:
Mozilla Firefox:
Safari:
Technically Useful Cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on § 25 para. 2 tdsg. The processing of your personal data is carried out on the basis of Art. 6 Abs. 1 bed. f GDPR for our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.
You have the right to object, on grounds relating to your particular situation, to this processing of your personal data at any time.
Analysis Advertising Tracking
How to use Hotjar
On our website, we use the analysis tool of Hotjar Ldt. (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julians STJ1000, Malta; “Hotjar”).
The data processing serves the purpose of designing, optimising and analysing our website in line with your needs.
The tool is used to randomly record the movements of site visitors on the website. This creates a log of mouse movements, scrolling behavior, dwell time and clicks on the website (so-called "clicks"). Heythamp). 
To this end, Hotjar uses, among other things: cookies. Among other things, the following information may be collected: IP address (in anonymized form), information about the device you are using (screen size, devices, unique device identifier), information about the browser you are using, location data (country only), preferred language for viewing the website, operating system used. Detailed information on the cookies used, their function and storage period can be found here:
This data is used to create user profiles under a pseudonym. The data will not be used to personally identify the visitor to the website and will not be merged with personal data of the bearer of the pseudonym. Hotjar is contractually prohibited from selling the collected data to other third parties.
Your data may be transferred to the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Hotjar is not TADPF certified. The transfer of data is carried out, among other things, on the basis of appropriate protective measures. Further information on the measures taken will be provided by Hotjar on request.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 S. 1 TTDSG i.V.m. Art. 6 Abs. 1 bed. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Abs. 1 bed. a DSGVO. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal.
You can find more information about data protection when using Hotjar here:
How to use the Meta Pixel
We use the Meta Pixel of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta").
Meta and we are jointly responsible for the collection of your data when you integrate the service and the transmission of this data to Meta. The basis for this is an agreement between us and Meta on the joint processing of personal data, which sets out the respective responsibilities. The agreement is available at https://de-de.facebook.com/legal/terms/businesstools . Accordingly, we are responsible in particular for the fulfilment of the information obligations pursuant to Art. 13, 14 GDPR, for compliance with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service as well as to comply with the obligations under Art. 33, 34 GDPR, insofar as a personal data breach affects our obligations under the Joint Processing Agreement. Meta is responsible for upholding the rights of data subjects in accordance with Art. 15 - 20 GDPR to enable the security requirements of Art. 32 GDPR with regard to the security of the service and to comply with the obligations under Art. 33, 34 GDPR to the extent that a personal data breach affects Meta's obligations under the Joint Processing Agreement.
The purpose of the application is to target visitors to the website with interest-based advertising on the social networks Facebook and Instagram. To do this, Meta's remarketing tag has been implemented on the website. This tag is used to establish a direct connection to the Meta servers when you visit the website. This transmits to the Meta server which of our pages you have visited. Meta associates this information with your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will then be shown personalized, interest-based ads.
The application also serves the purpose of compiling conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, as well as what actions are taken after being redirected to that website. However, we do not receive any information that can be used to personally identify users.
Your data may be transferred to the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself according to the TADPF and is thus committed to complying with European data protection principles.
The processing of your personal data is carried out with your consent on the basis of Art. 6 Abs. 1 bed. a DSGVO. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal.
You can opt out of the "Custom Audiences" remarketing feature here. For more information on the collection and use of data by Meta, your rights in this regard and options for protecting your privacy, please refer to Meta's privacy policy at
How to Use Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to that page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked through the websites of Ads customers.
The information collected with the help of the conversion cookie serves the purpose of compiling conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transmitted to the servers of Google LLC in the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is thus obliged to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 S. 1 TTDSG i.V.m. Art. 6 Abs. 1 bed. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Abs. 1 bed. a DSGVO. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal.
For more information and Google's privacy policy, please visit:
Use of the remarketing or "Similar Audiences" function of Google Inc.
On our website, we use the remarketing or "Similar Audiences" function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
The application serves the purpose of analysing visitor behaviour and interests. Google uses cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements. Cookies are used to record visits to the website as well as anonymised data on the use of the website. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.
Your data may be transmitted to servers of Google LLC in the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is thus obliged to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 S. 1 TTDSG i.V.m. Art. 6 Abs. 1 bed. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Abs. 1 bed. a DSGVO. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal.
You can find more information about Google Remarketing and the associated privacy policy at:
Plug-ins and Miscellaneous
How to use Google Tag Manager
We use the Google Tag Manager of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
This application is used to manage JavaScript tags and HTML tags, which are used to implement, in particular, tracking and analysis tools. The purpose of data processing is to design and optimize our website in line with your needs.
The Google Tag Manager itself does not store cookies nor process personal data as a result. However, it allows for the triggering of other tags that can collect and process personal data.
You can find more information about terms of use and data protection here
How to use YouTube
On our website, we use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is an affiliate with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website. The "Advanced Privacy Mode" option is enabled. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video will information about it be transmitted to YouTube and stored there. Your data may be transferred to the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself according to the TADPF and is thus obliged to comply with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 S. 1 TTDSG i.V.m. Art. 6 Abs. 1 bed. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Abs. 1 bed. a DSGVO. You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent before its withdrawal.
For more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy, please refer to YouTube's privacy policy at
Data Subject Rights and Storage Period
Duration of storage
Once the contract has been fully executed, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 Abs. 1 GDPR grants you a right to object to the processing operations based on Art. 6 Abs. 1 f GDPR, as well as against processing for the purpose of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint with the supervisory authority responsible for us, among others, which can be reached under the following contact details:
Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
Oil.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
E-Mail: poststelle@datenschutz.hessen.de
Right to object
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 Abs. 1 bed. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
Once the objection has been lodged, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
last update: 29.01.2024